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Orders are typically processed and shipped within 2–4 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.

Once your order has shipped, you will receive a confirmation email with tracking information.

Lucky Stone currently ships within the United States. Estimated delivery: 3–7 business days

Once your order has shipped, you will receive an email with your tracking number. Please allow up to 24–48 hours for tracking information to update after your package has been shipped. Lucky Stone is not responsible for delays caused by the shipping carrier once an order has been shipped.

Once a package has been marked as delivered by the carrier, Lucky Stone is not responsible for lost or stolen packages. If your package is marked as delivered but you cannot locate it, we recommend contacting the shipping carrier directly.

If your package appears to be lost or significantly delayed in transit, please contact us at info@shopluckystone.com and we will do our best to assist you.

Please make sure your shipping address is correct before completing your order. Lucky Stone is not responsible for orders shipped to an incorrect address provided at checkout. If you notice an error in your shipping information, please contact us as soon as possible. While we cannot guarantee that changes can be made after an order is placed, we will do our best to help.

If you have any questions about your order or shipping, please contact us at info@shopluckystone.com. We’re happy to help!

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